Jeweler's bench with a loupe, a ring mandrel holding an oval diamond ring, pliers and a dish of loose diamonds on burgundy velvet

Custom design

Your idea.Our craftsmanship.

A saved photo. A meaningful detail. A design you can’t stop imagining. Share it with us, and we’ll turn it into a piece made only for you.

For rings, necklaces, earrings and bracelets.

  • We’ll reply within 12 hours.

    Questions, ideas and a quote by email

  • Approve the CAD first

    Nothing is made until you say yes

  • Crafted in 15 days

    15 calendar days after payment and CAD approval

  • Video before shipping

    See your piece, then confirm before shipping

Start with a piece

What will you make yours?

Choose a starting point. You don’t need to have every answer.

Something else in mind? Choose “Other” in the form.

Imagery shows design inspiration, not customer work.

How it works

A conversation, then a creation.

Design, price and timing are agreed with you before anything is made.

  1. Share your idea

    A photo, a sketch, a link or just a few words. Images are optional.

  2. Talk it through

    We’ll reply within 12 hours. We’ll follow up by email with questions and ideas, and send a quote after reviewing your details.

  3. Approve your CAD

    We model your piece in CAD and refine it with you. Nothing is made until you approve it.

  4. Crafted in 15 days

    The 15-calendar-day production period begins once payment and your CAD approval are both complete.

  5. Approve it on video

    We inspect your finished piece and send you a video. We ship only after you confirm, with free air shipping.

Time waiting for your video approval and shipping transit are in addition to the 15-calendar-day production period. If we haven’t heard from you, we hold your piece until you reply.

Shipping policy

Your design brief

Tell us what you have in mind.

Share what you know. Style, metal color, gemstones and size can all be worked out together by email.

Helpful to include

  • A photo, screenshot or sketch, up to 5 images
  • The shape, metal or stones you’re drawn to
  • A budget range, if you have one
  • A date you’re working toward

Not sure yet? Leave it blank. Your budget and preferred date guide our conversation. They are not a price quote or a delivery promise.

Prefer to email? Send your idea to

support@aiovojewelry.com

Reference images are optional: up to 5 files (JPEG, PNG, WEBP, SVG, HEIC, GIF or PDF), under 20 MB each.

Used for this design inquiry only. No marketing emails. Privacy Policy

Start from our collection

Love a ring, but want it a little different?

A different center stone, a wider band, another metal. Open any AIOVO ring and choose Request a custom design. We’ll design a version that’s entirely yours.

“My first time trying out a custom diamond ring online. I had the band widened, and I think it looks absolutely beautiful.”

Chloe · Luna Round Solitaire

FAQ

A few things you might wonder.

You don’t need to speak jewelry to begin.

What if I don’t have a reference photo?

Start with words. Tell us the feeling, occasion or details you like. Images are optional.

What if I don’t know the size?

Leave it blank and we’ll talk sizing by email. For rings, we can also mail you a ring sizer, free.

Request a free ring sizer

How does my budget shape the design?

Your budget helps frame a conversation about materials, proportions and complexity. We confirm the price of your agreed design before anything is made.

Can I request a special date?

Yes, add your preferred date to your brief. It’s a request, not a delivery promise; we’ll confirm feasibility and timing with you.

What happens after I send my request?

You’ll see a confirmation on the page. We’ll reply within 12 hours. We’ll follow up by email with questions and ideas, and send a quote after reviewing your details.

Will I approve the design before it’s made?

Yes. We send a CAD design for your approval, and the 15-calendar-day production period begins only once payment and your approval are complete. Your finished piece should match the confirmed CAD. If it doesn’t, we will address the discrepancy.

Will I see the finished piece before it ships?

We send a video of your finished piece and wait for your confirmation before shipping. If we don’t hear back, we wait. Free air shipping is available.

Can I return or resize a custom piece?

Custom design orders are final sale for change-of-mind returns or exchanges. Damaged, defective or incorrect items remain covered. Custom rings include one complimentary resize within 60 days of delivery. You cover shipping to us, and we cover return shipping.

Return policy

Something personal starts here.

A photo, a sketch or a few words is enough. We’ll reply within 12 hours.